The Civil Aviation Authority (CAA) has conducted a review into airline refund practices during the Covid-19 pandemic and has found Virgin Atlantic to be one of the worst for delayed customer refunds.
A quote from the review, “Virgin Atlantic is one of the airlines that our review identified as not processing refund requests sufficiently quickly and as having a sizeable backlog of refund requests”. Some customers have had to wait 120 days to receive their refunds. Continue reading
Virgin Atlantic, one of the UK’s main airlines that transported holidaymakers to Florida and Walt Disney World, has been in a race against time to secure new investment to save the airline.
After a previous request for government bailout was rejected a privately funded recapitalisation package has been put together.
Sir Richard Branson’s Virgin Group will be injecting £200m with the remainder coming from cash injections, loans and deferrals. The aim is for this investment to keep the airline running over the next 18 months, with the aim to be back in profit by 2022.
The Disney Skyliner gondola transportation system will begin operating again on 15th July after a period of closure due to the COVID-19 Pandemic.
With the reopening of EPCOT and Disney’s Hollywood Studios on 15th July, Disney will begin operating their Skyliner to transport guests to the theme parks. Due to health and safety guidelines and social distancing measures, the Skyliner will operate with reduced capacity and guests will be required to wear face coverings at all times.
As Walt Disney World prepares for the theme parks to reopen they have confirmed the dates when the Disney transportation system will be up and running again.
- Disney Buses started: 22 June
- Monorail Begin: 7 July
- Ferry Boats Begin: 7 July
- Skyliner Begin: 15 July
These transportation options are subject to change and availability. Disney will continue to share more information regarding the transportation available for Walt Disney World Resort Guests.
Virgin Holidays have been sending out emails stating, that for customers travelling before the 1st November 2020, who have booked a Walt Disney World Resort package or tickets will have the choice to put their holiday on hold or cancel and receive a full refund.
We’re pleased that holidays are going ahead as the world starts to reopen however with all these changes from Walt Disney World Resort we also appreciate this may not be the holiday you had hoped for. Continue reading