Virgin Holidays have been sending out emails stating, that for customers travelling before the 1st November 2020, who have booked a Walt Disney World Resort package or tickets will have the choice to put their holiday on hold or cancel and receive a full refund.

We’re pleased that holidays are going ahead as the world starts to reopen however with all these changes from Walt Disney World Resort we also appreciate this may not be the holiday you had hoped for.For customers travelling before 1st November 2020 who have booked a Walt Disney World Resort package or tickets, we are giving you more options to rebook your holiday, place it on hold or cancel and receive a full refund.
Any changes need to be made at least 21 days before your planned travel date and if you choose to rebook instead, we’ll also offer you a choice of lovely extras. You could enjoy 8,000 Flying Club miles, a discount on your holiday, or even an upgrade to Economy Delight.

REBOOK YOUR HOLIDAY FOR A LATER DATE

We can look into moving your holiday to a later date. We can help you with options up to 12 September 2021 as Walt Disney World Resort are not currently accepting bookings beyond this date from UK tour operators. Please also be aware that Walt Disney World Resort have also cancelled dining plans in 2021.

Just fill out our booking amendment form and one of our team will call you back. Just ensure you make any changes you want 21 days or more in advance of your original planned departure date.

REQUEST A TRAVEL VOUCHER

You can request a voucher for the total amount you’ve paid for your holiday to give you time to decide what to do (or where you’d like to go).

Your money will be protected, and you can use your voucher to rebook another holiday through to 31st December 2021. Just be sure to do this before 31st March 2021. Simply fill out our voucher request form to choose this option.

FOR HOLIDAYS UP TO 31ST OCTOBER 2020, YOU CAN CANCEL YOUR HOLIDAY

We understand the impact of these changes may have made you rethink your holiday. For holidays departing before 1 November 2020. If you’d prefer to cancel your holiday completely, just let us know by filling out our booking cancellation form and we’ll refund you in full.

Please bear with us, as our teams will work on these in order from the date sent to us. Your refund will be processed within a maximum of 120 days, and we’re working to speed this up as much as possible.